Senior Customer Success Leader & Full-Stack Developer. I build the connective tissue between enterprise scale and customer outcomes.
A unified communications platform integrating email, chat, and social media for high-scale enterprise operations.
View Case Study →Systematic training program that reduced partner onboarding time by 50% across the entire organization.
Read More →Deep technical integration and strategic management of a 3-year partnership with global payment leaders.
Details →Sustained management of $10M+ ARR with industry-leading retention through technical excellence.
Framework →"The companies that win aren't those with the best technology, but those that turn technical capability into customer outcomes most effectively."
Let's discuss how we can scale your systems and human infrastructure.
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